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Our Story

OUR MISSION

Building Foundations

eSupport Health’s mission is to bring people together. We know social support is a basic human need with clear health benefits, especially for the MS community. We are committed to delivering social support to make your life easier, wherever you are.

eSupport Health is proud to be a Public Benefit Corporation (PBC) dedicated to helping people live healthier, better lives by promoting public health through social support groups. We formed the company with the express purpose of having a material, positive impact on society.

OUR BEGINNINGS

Bringing People Together

eSupport Health began in 2017 in Dr. Leavitt’s lab at Columbia University. After hearing many of her patients with MS say the same thing: “I feel like no one really understands what I’m going through,” Dr. Leavitt had a revelation. She knew many people who understood exactly what people living with MS were going through — other people living with MS! — and created eSupport Health to bring them together in the convenience of their own space via video conference.
OUR LEADERS

Meet Our Leadership

Leaders who bring decades of medical, research, technology, and business experience together to meet the needs and challenges facing people living with MS.

Victoria M. Leavitt, PhD, FAAN

Chief Scientific Officer (CSO)

Vicky is a neuropsychologist specializing in the psychological and cognitive symptoms of MS. In her lab at Columbia University Irving Medical Center, Dr. Leavitt conducts research focusing on symptoms that affect quality of life for people living with MS, including fatigue, cognitive impairment, depression, anxiety, and loneliness.​

Joe Duncan

Chief Executive Officer (CEO)

Joe is a seasoned business executive with over 20 years experience in founding, building and leading effective organizations, and whose leadership and counsel are sought out across a variety of businesses, including technology and academic-to-commercial ventures.

Robin Reyes

Chief Technology Officer (CTO)

As Chief Technology Officer, Robin oversees the information technology strategy and provides leadership on governance, risk, and compliance.

Robin brings over 15 years of technology leadership experience to eSupport Heath.

OUR COACHES

Certified and Licensed Coaches

Upon joining eSupport, you’ll be invited to a one-on-one meeting with one of our certified coaches before joining your group. Our coaches are trained, licensed therapists who provide thoughtful guidance and support you through the group sessions, ensuring a safe, welcoming environment. The coaches let you take the lead, while setting a supportive and warm tone.
OUR COACHES

Guidance and Support

Upon joining eSupport, you’ll be invited to a one-on-one meeting with one of our coaches before joining your group. All of our coaches are licensed therapists who provide thoughtful guidance and support you through the group sessions, ensuring a safe, welcoming environment. The coaches let you take the lead, while setting a supportive and warm tone.

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With eSupport, the difference is the coaches. It’s all about the coaches.

Meet Two of Our Coaches

Amanda R. Cohen

MSOT
Amanda Cohen is an Occupational Therapist working with people who have neurologic impairments, helping them to recover and maintain the skills necessary for daily living.

Laura A. Kozak

LPC
As a Licensed Professional and National Certified Counselor, Laura has over 15 years of experience providing inpatient crisis care, clinical project management, and behavioral counseling for children and families.

Laura Kozak

As a Licensed Professional and National Certified Counselor, Laura has over 15 years of experience providing inpatient crisis care, clinical project management, and behavioral counseling for children and families.

Laura Kozak

As a Licensed Professional and National Certified Counselor, Laura has over 15 years of experience providing inpatient crisis care, clinical project management, and behavioral counseling for children and families.

Amanda R. Cohen

MSOT
Amanda Cohen is an Occupational Therapist working with people who have neurologic impairments, helping them to recover and maintain the skills necessary for daily living.

Laura A. Kozak

LPC
As a Licensed Professional and National Certified Counselor, Laura has over 15 years of experience providing inpatient crisis care, clinical project management, and behavioral counseling for children and families.
OUR ADVISORS

Leading Experts and Advisors

Experts from across the medical, academic research, technology and business worlds have joined us to provide industry-leading guidance and counsel as eSupport Health grows.

Sean Cavanaugh, MPH

Former Deputy Director, Center for Medicare & Medicaid Services under President Barack Obama

Phil De Jager, MD, MPhil

Director, MS Center, Columbia University Irving Medical Center

Ed Moed

CEO, Hot Paper Lantern

Mary Rouvelas, JD

Senior Counsel, American Cancer Society
Cancer Action Network

Lenny Teytelman, PhD

CEO & Co-Founder, protocols.io

David Wennberg, MD, MPH

CEO, Quartet Health

Brenda Williams, MFA

Executive Director, Human Resources at the Depository Trust & Clearing Corporation 

Zongqi Xia, MD, PhD

Principal Investigator, Pittsburgh Institute of Multiple Sclerosis Care and Research

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OUR PATIENT ADVISORY BOARD

The Expertise of Experience

We work closely with a patient advisory committee, a group of devoted MS patients who have continued to be involved with eSupport since the platform was first developed in Dr. Leavitt’s lab at Columbia. Hearing and understanding the experience of people living with MS is the single most important factor driving how eSupport Health is designed and delivered.
OUR PARTNERS

Partnering to Drive Change in Healthcare

eSupport Health has an exclusive license agreement with Columbia University to the materials developed in Dr. Leavitt's lab.

eSupport research conducted in Dr. Leavitt’s laboratory at Columbia University was funded by a grant from the National Multiple Sclerosis Society.

Please reach out if you’d like to partner with us in offering eSupport to people with MS or other populations who would benefit from our coach-led, social-support peer groups.

OUR PARTNERS

Partnering to drive change in healthcare

eSupport Health is proud to be a Columbia University Startup and part of Columbia Technology Ventures and has exclusive license with the university to the eSupport materials developed in Dr. Leavitt’s lab.
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Connecting people who understand MS

Victoria M. Leavitt, PhD, FAAN

Chief Scientific Officer (CSO)

Vicky is a neuropsychologist specializing in the psychological and cognitive symptoms of MS. For over ten years, Dr. Leavitt’s research has focused on symptoms that affect quality of life for people living with MS, including fatigue, cognitive impairment, depression, anxiety, and loneliness. She also studies neural network alterations in MS.

In 2018, Dr. Leavitt received a grant from the National Multiple Sclerosis Society to support a clinical trial of eSupport. With enough rigorous trial evidence supporting the benefits of online support groups, we hope to move from a world in which we recommend support groups to one in which we prescribe support groups.

Dr. Leavitt is an assistant professor in the Department of Neurology at Columbia University Irving Medical Center. She has received grants from the National Institutes of Health, the United States Department of Defense, and the National Multiple Sclerosis Society.

Vicky earned a Bachelor’s of Science in Human Development from Cornell University in Ithaca, New York, and received her Ph.D. from the City University of New York.

Vicky has played the cello for years, with performances that include opening for James Taylor on his summer concert tour. She also worked briefly as windsurfing instructor on the island of Crete, Greece.

Joe Duncan

Chief Executive Officer (CEO)

Joe is the cofounder of eSupport Health and has served as its CEO since the company was formed in November 2019. He is a seasoned executive with over 20 years of experience in founding, building, and leading effective organizations, and whose counsel is sought out across a variety of businesses.

Since 2012, Joe has served as an advisor to the CEO of protocols.io, the leading digital repository for academic research. He led protocols.io’s initial seed round and continues to be actively involved as a trusted advisor to the company.

From 2015 to 2017, Joe served as General Manager at Lionbridge Technologies, where he established the Legal Division, following Lionsbridge’s acquisition of Joe’s company, Geotext Translations, Inc.

In 1997, Joe founded and served as CEO of Geotext, a multimillion-dollar business providing premium language services to global 100 law firms and major corporations. Geotext became the go-to translation company for many of the world’s most critical cross-border legal matters. At its peak, Geotext had over 120 full-time employees and 3,500+ contractors around the world. In 2015, Geotext was acquired by Lionbridge.

Joe holds a B.A. in English Literature, with a Minor in Political Science, from the University of Southern California and an M.F.A. from Columbia University. Joe enjoys reading, running, and hiking in the Adirondacks with his family. Recently Joe learned to surf which involves more wiping out than catching waves, but he enjoys the challenge.

Robin Reyes

Chief Technology Officer (CTO)

As Chief Technology Officer, Robin oversees the information technology strategy and provides leadership on governance, risk, and compliance.

Robin brings over 15 years of technology leadership experience to eSupport Heath. In his previous role as Global Director of Information Technology, Robin was responsible for IT operations at Geotext—and later Lionbridge Legal—where he led the technology team in a broad range of functions to ensure the continuity of services and safeguarding of data for the world’s top law firms, financial institutions, and other leading enterprises.

Robin is recognized by ISACA as a CISM (Certified Information Security Manager). He also received a separate certificate affirming his knowledge of the COBIT 2019 framework for enterprise governance and management of information and technology. Robin holds a B.A. from the City University of New York.

Robin is an avid sports fan and most recently developed a love for playing golf. He hopes to eventually score under 90 consistently.

Amanda R. Cohen

MSOT

Amanda Cohen is an Occupational Therapist working with people who have neurologic impairments, helping them to recover and maintain the skills necessary for daily living. She assists in improving function, modifying lifestyle, and achieving goals to enhance overall quality of life. Amanda has training in group therapy, and values the support provided in that setting. She is a New Jersey native, now residing in Miami, Florida. Amanda holds a B.A. in Psychology, and received her M.S. degree in Occupational Therapy from New York University. For several years Amanda has led "Neurotango" classes, tango dancing as a therapeutic treatment for individuals with neurologic disability, to improve ambulation and functional mobility.

Laura A. Kozak

LPC

As a Licensed Professional and National Certified Counselor, Laura has over 15 years of experience providing inpatient crisis care, clinical project management, and behavioral counseling for children and families. She recently served as a resilience coach in a clinical trial telehealth intervention for individuals with multiple sclerosis and their caregivers. She has a B.A. in Psychology, M.A. in Clinical Mental Health Counseling and Ed.S. in Counseling Services from Rider University. In her free time, Laura enjoys practicing self-care and wellness, which includes yoga, essential oils and spending time at the beach.

Sean Cavanaugh, MPH

Former Deputy Director, Center for Medicare & Medicaid Services (CMS) under President Barack Obama

Sean is currently the Chief Administrative Officer at Aledade, Inc., a platform that assists primary care providers such as independent practices, health centers and clinics, through offering data, analytics and regulatory expertise. Previously, Sean served as Deputy Administrator and Director at the Center for Medicare and Medicaid Services (CMS) under President Barack Obama. He has extensive expertise in the health care space and a deep passion for aiding those with disabilities. Sean holds a B.A. from University of Pennsylvania and Master’s of Public Health from Johns Hopkins Bloomberg School of Public Health.

Phil De Jager, MD, MPhil

Director, MS Center, Columbia University Irving Medical Center

Dr. Phil De Jager serves as Director at the Center for Translational Computational Neuroimmunology and Multiple Sclerosis Center at Columbia University Irving Medical Center. He is also a professor in the Taub Institute for Research on Alzheimer's Disease and the aging Brain. His focus is on characterizing and targeting the neuro-immunologic component of neurodegenerative diseases. Dr. De Jager's work as a clinician-scientist is to apply modern methods of neuro-immunology, statistical genetics, and systems biology to the understanding of common neurodegenerative diseases such as MS. After graduating summa cum laude with a B.S. from Yale University, Dr. De Jager received a PhD in Neurogenetics from Rockefeller University and an MD from Cornell University Medical College, before completing his MMSc in Clinical Investigation at Harvard Medical School (HMS) and MIT.

Ed Moed

CEO, Hot Paper Lantern

Ed is the Chief Executive Officer of Hot Paper Lantern, an agency that fuses marketing and communications with business consulting and technology solutions to help make brands more relevant. Ed is an industry veteran with more than 25 years of experience. He leads business strategy and provides overall direction to operations, finances, new services development, client services and new business. He is currently a trustee for his alma mater, Drew University, and has been on various other boards and advisory councils including Council of PR Firms, YJP, the Montclair Art Museum, Little Kids Rock and MyGoodDeed.org. Ed holds his B.A. from Drew University.

Mary Rouvelas, JD

Senior Counsel, American Cancer Society Cancer Action Network

Mary is Senior Counsel to the American Cancer Society Cancer Action Network (ACS CAN). She created and directs the Judicial Advocacy Initiative, managing law firms that donate pro bono public policy work to ACS CAN. The initiative currently has nine multinational firms working on health issues ranging from access to care to tobacco control. Mary also serves on the Activism Advisory Committee for the National Multiple Sclerosis Society (NMSS), which advises the NMSS’s Chief Executive Officer on how to use public policy to change the lives of people affected by MS. Mary graduated magna cum laude from Wellesley College, and earned her Juris Doctor from University of Virginia School of Law. She is admitted to practice law in Virginia, the District of Columbia, the US Courts of Appeals for the Fourth and DC Circuits, and at the US Supreme Court.

Alexei Stoliartchouk, MS

CTO, CPO & Co-Founder of Protocols.Io

Alexei is Cofounder and Chief Technology Officer of protocols.io, a leading platform for digital respiratory academic research that leverages web and mobile technology to create a global online community of scientists. The collaborative platform is used for sharing science methods, computational workflows, clinical trials, operational procedures, safety checklists, instruction manuals and more. Alexei has expertise in leading the development process of complex technologies that help professionals share and discover life sciences from concept to production. Alexei holds a B.S. from the Moscow Aviation Institute and his Master's degree from the University of Memphis.

David Wennberg, MD, MPH

CEO, Quartet Health

David is currently the Chief Executive Officer of Quartet Health, a technology company focused on patients with chronic medical and concomitant behavioral health conditions. The company's goal is to use technology to transform mental health through partnering with health insurers and providers to deliver an integrated model of care. Previously, David was Chief Executive Officer at High Value Healthcare Collaborative, a consortium of 15 healthcare delivery systems who participated in data collaboration. David has a Doctor of Medicine degree from McGill University and a Master's in Public Health from Harvard University.

Brenda Williams, MFA

Executive Director, Human Resources at the Depository Trust & Clearing Corporation (DTCC)

Brenda Williams is an Executive Director at The Depository Trust & Clearing Corporation (DTCC) with over 25 years of experience in Human Resources. Brenda concurrently serves as Chief of Staff to the Chief Human Resources Officer and Global Head of Employee Relations. Within this role, she is responsible for leading HR strategic planning, providing oversight of human capital risk for the organization, and developing an integrated, global employment practices function. Prior to this role, Brenda led DTCC’s Learning and Talent Management team with responsibility for leadership development, learning solutions, talent/succession planning and organizational development. Before joining DTCC in 2009, Brenda held a number of HR leadership roles, including positions at Merrill Lynch, Bank of America and American Express. She is an active mentor and has a long history of supporting arts & education-related community initiatives. She holds a B.A. from Yale University and an MFA from Columbia University.

Zongqi Xia, MD, PhD

Principal Investigator, Pittsburgh Institute of Multiple Sclerosis Care and Research

Dr. Xia is a Principal Investigator in the Pittsburgh Institute of Neurodegenerative Diseases & the Pittsburgh Institute of Multiple Sclerosis Care and Research. He is an Assistant Professor of Neurology, Biomedical Informatics and Bioengineering at the University of Pittsburgh. Dr. Xia holds a B.A. from Swarthmore College, MD and PhD from Case Western Reserve University, and a Master’s degree in Clinical Investigation from Harvard Medical School. Dr. Xia completed his Neurology residency at the Brigham and Women’s Hospital and Massachusetts General Hospital, and a post-doctoral fellowship at Harvard and Broad Institute. Dr. Xia's interdisciplinary translational research program leverages multi-stream data from patients and applies data science approaches to address clinically relevant questions in the field of multiple sclerosis and related disorders.

Lenny Teytelman, PhD

CEO & Co-Founder, protocols.io

Lenny is Chief Executive Officer and co-founder of protocols.io, a leading platform for collaborative research method development and sharing, leveraging web and mobile technology to create a global online community of researchers. The collaborative platform is used for sharing science methods, computational workflows, clinical trials, operational procedures, safety checklists, instruction manuals and more. Lenny holds a B.A. in Mathematics from Columbia University and a Ph.D. in Genetics and Computational Biology from the University of California, Berkeley. He was also a Postdoctoral Researcher at MIT.