How it Works

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How it Works

POWERFUL CONVERSATIONS

Weekly Connection

Every eSupport group is 45 minutes long, held weekly. Sessions are conducted via secure online video, allowing you to participate from anywhere with an internet connection. Group members are all people living with MS, or family and loved ones of people with MS. They understand and share your concerns and challenges in a safe and welcoming environment. Groups are eight people on average, creating opportunities for you to connect and interact with the other members of the group and receive personal attention as well.
WELCOMING AND INFORMATIVE

Professional Support

Every eSupport group is facilitated by a professional coach, all licensed therapists who have expertise in MS and truly understand the challenges that come with it. Our coaches facilitate and guide discussions so everyone has a chance to be heard and to share their relevant experiences. Coaches ensure that every group is built upon a solid foundation of mutual trust and respect.

Billy

This group is just about the best thing I’ve got going in my life right now.

Meet Two of Our Coaches

Victoria M. Leavitt

Chief Scientific Officer & Clinical Director
Dr. Leavitt's experience moderating online support groups for people with MS dates back to 2017, when she convinced an intrepid group of patients at Columbia's MS Center to join her in a place called Zoom, which no one had ever heard of at the time. They've been hooked ever since!

Amanda R. Cohen

Head Coach
Amanda Cohen is an Occupational Therapist working with people living with MS for over 10 years. She helps to recover and maintain the skills necessary for daily living. Amanda enjoys leading the support groups each week, and values the continued therapeutic relationship with each member.
JOIN WITH EASE

What Comes Next?

Once you sign up for eSupport, one of our coaches will reach out to schedule an initial one-on-one session where we will get to know you and answer any questions you have. We will also work with you during this meeting to determine which group works best for you and your schedule—a group where you will receive authentic support from people like you, experiencing similar challenges. We work hard to keep the per-session cost at or below a typical co-pay, and offer 3 subscription plans: $129/month, $299/quarter, or $999/year. Sign up now.

Roland

With eSupport, the difference is the coaches. It’s all about the coaches.
ANYWHERE YOU ARE

Safe and Stress-free

Life is complicated — sometimes managing MS can feel like a full-time job. The last thing you need is another burden. eSupport Health is designed to reduce your stress. We don't ask you to come to another appointment — we bring our groups to you, wherever you are.

Our groups are available everywhere, whether you’re at home, at work, on the train — if you’re online, you’re in.

Support groups are great — especially when you don’t have to face traffic, parking, or weather to get there.

Finding time in your schedule can be really hard. We minimize the hassle by bringing your support right to you, wherever you are.

Insurance

Currently eSupport Health does not accept health insurance. However, we are actively working with healthcare insurers, with the goal of accepting insurance in the future. In the meantime, if you believe eSupport Health is covered under your existing plan as an out-of-network benefit, we will provide the information you need to submit a claim to your insurance provider.
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Connecting People who Understand MS

Victoria M. Leavitt, Clinical Director

Chief Scientific Officer (CSO)

Vicky is a neuropsychologist specializing in the psychological and cognitive symptoms of MS. For over ten years, Dr. Leavitt’s research has focused on symptoms that affect quality of life for people living with MS, including fatigue, cognitive impairment, depression, anxiety, and loneliness. She also studies neural network alterations in MS.

In 2018, Dr. Leavitt received a grant from the National Multiple Sclerosis Society to support a clinical trial of eSupport. With enough rigorous trial evidence supporting the benefits of online support groups, we hope to move from a world in which we recommend support groups to one in which we prescribe support groups.

Dr. Leavitt is an assistant professor in the Department of Neurology at Columbia University Irving Medical Center. She has received grants from the National Institutes of Health, the United States Department of Defense, and the National Multiple Sclerosis Society.

Vicky earned a Bachelor’s of Science in Human Development from Cornell University in Ithaca, New York, and received her Ph.D. from the City University of New York.

Amanda R. Cohen

MSOT

Amanda Cohen is an Occupational Therapist working with people who have neurologic impairments, helping them to recover and maintain the skills necessary for daily living. She assists in improving function, modifying lifestyle, and achieving goals to enhance overall quality of life. Amanda has training in group therapy, and values the support provided in that setting. She is a New Jersey native, now residing in Miami, Florida. Amanda holds a B.A. in Psychology, and received her M.S. degree in Occupational Therapy from New York University. For several years Amanda has led "Neurotango" classes, tango dancing as a therapeutic treatment for individuals with neurologic disability, to improve ambulation and functional mobility.

Joe Duncan

Chief Executive Officer (CEO)

Joe is the cofounder of eSupport Health and has served as its CEO since the company was formed in November 2019. He is a seasoned executive with over 20 years of experience in founding, building, and leading effective organizations, and whose counsel is sought out across a variety of businesses.

Since 2012, Joe has served as an advisor to the CEO of protocols.io, the leading digital repository for academic research. He led protocols.io’s initial seed round and continues to be actively involved as a trusted advisor to the company.

From 2015 to 2017, Joe served as General Manager at Lionbridge Technologies, where he established the Legal Division, following Lionsbridge’s acquisition of Joe’s company, Geotext Translations, Inc.

In 1997, Joe founded and served as CEO of Geotext, a multimillion-dollar business providing premium language services to global 100 law firms and major corporations. Geotext became the go-to translation company for many of the world’s most critical cross-border legal matters. At its peak, Geotext had over 120 full-time employees and 3,500+ contractors around the world. In 2015, Geotext was acquired by Lionbridge.

Joe holds a B.A. in English Literature, with a Minor in Political Science, from the University of Southern California and an M.F.A. from Columbia University. Joe enjoys reading, running, and hiking in the Adirondacks with his family. Recently Joe learned to surf which involves more wiping out than catching waves, but he enjoys the challenge.