How it Works
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POWERFUL CONVERSATIONS
Weekly Connection
Every eSupport group is 45 minutes long, held weekly. Sessions are conducted via secure online video, allowing you to participate from anywhere with an internet connection. Group members are all people living with MS, or family and loved ones of people with MS. They understand and share your concerns and challenges in a safe and welcoming environment. Groups are eight people on average, creating opportunities for you to connect and interact with the other members of the group and receive personal attention as well.
WELCOMING AND INFORMATIVE
Professional Support
Every eSupport group is facilitated by a professional coach, all licensed therapists who have expertise in MS and truly understand the challenges that come with it. Our coaches facilitate and guide discussions so everyone has a chance to be heard and to share their relevant experiences. Coaches ensure that every group is built upon a solid foundation of mutual trust and respect.
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Billy
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This group is just about the best thing I’ve got going in my life right now.
Meet Two of Our Coaches
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Victoria M. Leavitt
Chief Scientific Officer & Clinical Director
Dr. Leavitt’s experience moderating online support groups for people with MS dates back to 2017, when she convinced an intrepid group of patients at Columbia’s MS Center to join her in a place called Zoom, which no one had ever heard of at the time. They’ve been hooked ever since!
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Amanda R. Cohen
Head Coach
Amanda Cohen is an Occupational Therapist working with people living with MS for over 10 years. She helps to recover and maintain the skills necessary for daily living. Amanda enjoys leading the support groups each week, and values the continued therapeutic relationship with each member.
JOIN WITH EASE
What Comes Next?
Once you sign up for eSupport, one of our coaches will reach out to schedule an initial one-on-one session where we will get to know you and answer any questions you have. We will also work with you during this meeting to determine which group works best for you and your schedule—a group where you will receive authentic support from people like you, experiencing similar challenges.
We work hard to keep the per-session cost at or below a typical co-pay, and offer 3 subscription plans: $129/month, $299/quarter, or $999/year. Sign up now.
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Roland
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With eSupport, the difference is the coaches. It’s all about the coaches.
ANYWHERE YOU ARE
Safe and Stress-free
Life is complicated — sometimes managing MS can feel like a full-time job. The last thing you need is another burden. eSupport Health is designed to reduce your stress. We don’t ask you to come to another appointment — we bring our groups to you, wherever you are.
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Our groups are available everywhere, whether you’re at home, at work, on the train — if you’re online, you’re in.
Support groups are great — especially when you don’t have to face traffic, parking, or weather to get there.
Finding time in your schedule can be really hard. We minimize the hassle by bringing your support right to you, wherever you are.
Insurance
Currently eSupport Health does not accept health insurance. However, we are actively working with healthcare insurers, with the goal of accepting insurance in the future. In the meantime, if you believe eSupport Health is covered under your existing plan as an out-of-network benefit, we will provide the information you need to submit a claim to your insurance provider.
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