Founders’ Corner

Founders’ Corner

eSupport Health – Founders’ Corner

Our vision for eSupport Health is to create a community for people with MS – all people with MS – to share, support, and feel supported by others who understand. In 2020, we secured funding support from the National MS Society to bring eSupport to folks who may face an extra challenge in finding resources. With the society’s backing, we’re running a trial to deliver eSupport to people from historically underserved and underrepresented groups – Black and Brown people living with MS. We started enrolling for the trial in August and our recruitment effort was entirely grassroots (read: tiny budget) – we reached out to MS influencers, MS neurologists at centers across the country, the incredibly welcoming folks at the newly formed National African Americans with MS Registry, and of course, our friends at the MS Society. We talked to EJ Levy at MS Hope for a Cure (of Big October fame), we talked to Jon Strum, we talked to Mitzi Joi Williams, we talked to Damian Washington. We talked and talked. And people started to come. And then people REALLY started to come. Our target for enrollment was 80; by January we had 240 people on deck! We are so happy and excited that so many folks found their way to us and want to be a part of what we are doing, but at the same time, we are frustrated that we aren’t set up to accept them all into the trial. Meaning: we don’t have enough funds to cover all the folks who need support. Together with our CEO Joe Duncan, we continue to look for options so that we don’t have to turn anyone away.

In the meantime, the response from folks who are currently taking part in the trial has been overwhelming. One participant was blown away to find someone in his group from Jamaica – he has never met someone else from Jamaica with MS. One woman told us that of all the treatments she has ever gotten for her MS, this was by far the ‘most impactful.’ One participant said that the idea of groups for Black and Brown folks was intriguing when she signed up, but actually experiencing it was something she didn’t expect – a level of comfort being with other folks who really got her experience. Again and again, we heard about how unbelievably skilled our coach Amanda Speights is, what a difference it makes to have a professional in the room, and how it really makes a difference that she is also a person of color.

As always and once again, all of you continue to surprise me with the things I learn from listening to your experiences. Thank you for joining us in creating a world that is a little bit better, a life that is a little bit more livable, and a journey that we don’t have to take alone.

Sincerely,

Dr. Vicky Leavitt

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Joe Duncan

Chief Executive Officer (CEO)

Joe is the cofounder of eSupport Health and has served as its CEO since the company was formed in November 2019. He is a seasoned executive with over 20 years of experience in founding, building, and leading effective organizations, and whose counsel is sought out across a variety of businesses.

Since 2012, Joe has served as an advisor to the CEO of protocols.io, the leading digital repository for academic research. He led protocols.io’s initial seed round and continues to be actively involved as a trusted advisor to the company.

From 2015 to 2017, Joe served as General Manager at Lionbridge Technologies, where he established the Legal Division, following Lionsbridge’s acquisition of Joe’s company, Geotext Translations, Inc.

In 1997, Joe founded and served as CEO of Geotext, a multimillion-dollar business providing premium language services to global 100 law firms and major corporations. Geotext became the go-to translation company for many of the world’s most critical cross-border legal matters. At its peak, Geotext had over 120 full-time employees and 3,500+ contractors around the world. In 2015, Geotext was acquired by Lionbridge.

Joe holds a B.A. in English Literature, with a Minor in Political Science, from the University of Southern California and an M.F.A. from Columbia University. Joe enjoys reading, running, and hiking in the Adirondacks with his family. Recently Joe learned to surf which involves more wiping out than catching waves, but he enjoys the challenge.